Ordering and Shipping

 

Dear Customers,

 

Thank you so much for your visit to our web store.

 


 

We decided not to use an automatic shipping calculation system. We have experimented with the option and find that as items are added then you are over charged for shipping.  It is our hope to offer our customers the best shipping rate, so we weigh and figure each individual order.

 

We start processing your order as we receive it on the order form. 

 

We will email you a final invoice including shipping cost and also the shipping schedule when you may expect it will be shipped.

 

Payment Options:

 

We take payment through major credit cards (Visa, Master, Discover, Amex, JCB),  personal check from U.S. customers.

 

You will receive a receipt by email as well as a printed receipt in your order.


Customers who want to pay by PayPal, please contact us with your order list and your PayPal account (email address you use for PayPal payment). We will send you an invoice thru PayPal as soon as we figure out shipping and shipping schedule.  Please settle payment at your earliest convenience after receiving PayPal invoice unless otherwise discussed. 

 

Oversea  customers:

 

A receipt for your purchase will be enclosed in the package as a part of the custom requirements.

Each country has a different import tax system, and this means you might need to take care of import tax based on the total  purchase amount.   If you refuse the import tax or duty your order will be returned to us.  We are not responsible for this problem and we do not refund or ship again unless you take care of  additional postage. 

Regarding import tax and other tax related subjects, please visit the tax office website in your country.

It is illegal for us to mark the shipment as a gift unless it is a replacement, so please do not ask.

When parcel is refused by receipient or returned to us, we do not resend unless another shipping cost is paid within four weeks from the date we receive the returned parcel.  Please arrange delivery as soon as you find a delivery notice by the post office so that your parcel may not be returned based on the regulations in your country/area.

 

 

Texas Residents:


We charge 8.25%  Texas state sales tax to your total purchase. Businesses that wish to be exempt from tax must furnish a Resale Exemption Certificate for the state of Texas.   

 

 

Return Policy:

 

Please check the condition of each item as soon as you receive your order.

Please contact us immediately if you find any problem.

 

 

We thank you for your attention and understanding.

 

 

Mystic Doll Molds

1860 CR 4316 N

De Kalb, TX 75559

U.S.A.

 


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