Thank you so much for your
visit to our web store.
We decided not to use an
automatic shipping calculation system. We have experimented with the option and
find that as items are added then you are over charged for shipping.
It is our hope to offer our customers the best shipping rate, so we weigh
and figure each individual order.
Our customer's sensitive
information isn't stored on our web space. It is taken by a secured server
and automatically deleted as we get it. Please enjoy the most secured
shopping experience with us.
We start processing your order
as we receive it on the order form.
We will email you a final
invoice including shipping cost and also the shipping schedule when you may
expect it will be shipped.
We take payment through major
credit cards (Visa, Master, Discover), personal check from
You will receive a
receipt by email as well as a printed receipt in your order.
A receipt for your purchase
will be enclosed in the package as a part of the custom requirements.
Each country has a different
import tax system, and this means you might need to take care of import tax
based on the total purchase
amount. If you refuse the import tax or duty your order will be returned to
us. We are not responsible for this
problem and we do not refund or ship again unless you take care of
Regarding import tax and other
tax related subjects, please visit the tax office website in your country.
It is illegal for us to
mark the shipment as a gift unless it is a replacement, or declare less value
than your actual purchase amount, so please do not ask.
When parcel is refused by recipient, or returned to us, we do not resend unless
another shipping cost is paid within four weeks from the date we receive the
returned parcel. Please arrange delivery as soon as you find a delivery
notice by the post office so that your parcel may not be returned based on the
regulations in your country/area.
International Shipping Policy:
Molds that may have been broken in transit will be replaced (at our cost)
once, but all the shipping and handling cost will have to be paid bu the
customer, especially when the damage occurs on area that doesn't affect on
We charge 8.25% Texas state sales
tax to your total purchase. Businesses that wish to be exempt from tax must
furnish a Resale Exemption Certificate for the state of Texas.
Please check the condition of
each item as soon as you receive your order.
Please contact us
immediately if you find any problem.
We do not accept returns by mail without contacting us for instructions or
A restocking fee of 15% may
apply to cancellation of order from personal reason.
We thank you for your attention
Mystic Doll Molds
716 Jefferson St E
Sulphur Springs, TX 75489